PREAMBLE AND ACCEPTANCE
This Privacy Policy details the rigorous standards and mechanisms employed by **MediaBoost** ("The Controller," "We," or "Our") concerning the acquisition, processing, retention, and disposition of data belonging to The Client ("The Data Subject," "You," or "Your"). By engaging with The Provider's services via **MediaBoost.in**, The Client explicitly consents to the stipulated data practices as articulated herein. You acknowledge that **MediaBoost** acts as the primary Data Controller for transactional execution and service fulfillment.
ARTICLE I: DEFINITIONS AND SCOPE OF APPLICATION
- 1.1. PII (Personally Identifiable Information): Data that can be used to identify, contact, or locate a single person (e.g., Name, Email).
- 1.2. Non-PII: Data that cannot be directly linked to a person (e.g., Browser type, IP address).
- 1.3. Social Media Metadata: Specific URLs or usernames provided by you to fulfill SMM orders (e.g., Instagram profile link, YouTube video URL).
- 1.4. Scope: This Policy applies to all services and platforms offered by MediaBoost.in.
ARTICLE II: DATA COLLECTION AND CATEGORIZATION
We collect information through two primary methods: directly from you, and automatically via technical tools.
2.1. Information Provided Directly by You:
- Account Setup Data: Full Name, Email Address, Contact Number, and secured Password (stored in encrypted format).
- Transaction Data: Payment method identifiers (e.g., gateway reference IDs, wallet top-up history), but **NO** full credit card numbers are stored on our servers.
- Order Execution Data (Critical for SMM Services): The specific Social Media Metadata (links, usernames) necessary to deliver the purchased service. **We do not require or ask for your social media account passwords.**
2.2. Automatically Collected Data:
- Usage Data: Pages visited, time spent, interaction with features.
- Technical Data: IP Address, Operating System, Time Zone, and Browser Type (used for security and anti-fraud monitoring).
ARTICLE III: PURPOSE OF PROCESSING AND LEGAL BASIS
Your data is processed based on the following legitimate grounds:
- 3.1. Contract Fulfillment: To process your orders, fulfill the services, and manage your account (e.g., using your provided URL to start a campaign).
- 3.2. Security and Fraud Prevention: Using IP and usage data to detect, prevent, and mitigate fraudulent or unauthorized activity on your account.
- 3.3. Communication: To send critical service updates, technical alerts, and transaction confirmations via Email or SMS.
- 3.4. Service Improvement: Analyzing aggregated Non-PII to improve the efficiency and quality of our SMM services.
ARTICLE IV: DATA SHARING AND THIRD-PARTY DISCLOSURE
We DO NOT sell, rent, or trade your personal data. Data is shared only under specific, strict conditions:
- 4.1. SMM Service Sub-processors: The **Social Media Metadata** (the URL you want to promote) must be shared with our network of SMM providers and servers to initiate and complete the service delivery. We ensure these partners are bound by confidentiality agreements. **Your Email, Name, or Password are NEVER shared with SMM providers.**
- 4.2. Payment Gateways: When you initiate a payment, your transaction data (amount, currency) is shared with verified third-party payment processors (e.g., PayTM, PayPal, Razorpay) to complete the transaction. We do not store financial details.
- 4.3. Compulsory Legal Disclosure: We will disclose data only when mandated by a legally enforceable instrument, such as a **Court Order, Judicial Subpoena, or Governmental Agency Warrant**. We reserve the right to attempt to notify you before any such disclosure, unless legally prohibited from doing so.
ARTICLE V: DATA SECURITY, RETENTION, AND LOCATION
- 5.1. Security Measures: We implement AES-256 encryption for passwords and employ SSL/TLS for all data transmission. Our servers are protected by modern firewall and intrusion detection systems.
- 5.2. Data Location: Client data is primarily stored on servers located in secure, professional data centers.
- 5.3. Data Retention: We retain PII for as long as your account is active, or as needed to provide you services and maintain legal records (typically 5-7 years after account closure for audit purposes). Social Media Metadata is retained only for a short period necessary to ensure order completion and guarantee period compliance.
ARTICLE VI: COOKIES AND TRACKING TECHNOLOGIES
We use essential cookies for service functionality (e.g., maintaining your session after login). We may also use non-essential cookies for analytics (e.g., Google Analytics) to understand website usage and improve service delivery. You may disable cookies in your browser settings, but this may affect website functionality.
ARTICLE VII: DATA SUBJECT RIGHTS AND RECOURSE
You have the following rights concerning your data, which you can exercise by contacting our support team:
- 7.1. Right to Access: You can request a copy of the PII we hold about you.
- 7.2. Right to Rectification: You can update or correct inaccurate PII via your account settings.
- 7.3. Right to Erasure (Right to be Forgotten): You may request the deletion of your account and PII, subject to our legal obligations for record retention (Article 5.3).
- 7.4. Right to Restrict Processing: You may request that we limit the way we use your data.
ARTICLE VIII: CHILDREN'S PRIVACY
Our services are strictly not intended for individuals under the age of 18 ("Minors"). We do not knowingly collect PII from Minors. If we discover that we have inadvertently collected data from a Minor, we will immediately take steps to delete that information from our servers.
ARTICLE IX: AMENDMENTS AND CONTACT INFORMATION
- 9.1. Policy Changes: We reserve the right to amend this Policy at any time. Any changes will be posted on this page with a revised "Effective Date." Your continued use of the service after amendments constitutes your acceptance of the revised Policy.
- 9.2. Contact: For any questions or concerns regarding this Privacy Policy, please contact us via the ticketing system on our platform or at our official support email.
**BY UTILIZING MEDIA BOOST SERVICES, THE CLIENT AFFIRMS UNDERSTANDING AND ACCEPTANCE OF THIS COMPREHENSIVE DATA STEWARDSHIP PROTOCOL.**